• Contact us
  • Republic of Ireland (Change?)
  • Register
  • Login

logo

  • Personal
  • Business
  • Home
  • Products
    • Electricity only
    • Electricity and Gas
  • Boiler & Home Services
    • Gas Boiler Service
    • Gas Boiler Repair
    • Gas Boiler Replacement
  • My Airtricity
  • Help Centre
    • Just Switched
    • Understanding Your Bill
    • Paying Your Bill
    • Meter Readings
    • Budget Plan
    • Online Services
    • Account Details
    • Moving House
    • Smart Energy Monitor
    • Faults and Emergencies
    • Help Centre Homepage
  • About Us
    • Smarter Energy
    • News and Events
    • Careers
    • Media Centre
    • Educational Resources
    • Promotions
    • Contact Us
    • Utility Solutions
    • Energy Supply
    • Energy Generation
    • Customer Service
    • Customer Service Charter
    • Community Fund
curve

Help Centre

  • Just Switched
  • Understanding Your Bill
  • Paying Your Bill
  • Meter Readings
  • Budget Plan
  • Online Services
  • Account Details
  • Moving House
  • Smart Energy Monitor
  • Faults and Emergencies

Account Details - common questions

  • My name is spelt wrong on my bill. How can I fix this?
  • What package or plan am I on?
  • How do i find out my MPRN or GPRN?
  • How do I check the balance on my account?
  • What happens when my account is in credit?
  • Am I receiving the maximum savings?
  • What are my current savings on energy?
  • How do I add someone to my account?
  • I want to switch back to my previous supplier
  • How do I cancel my Airtricity account?
  • How do I change my contact details?
  • What happens to my prices if I change my payment and/or billing method?
  • How do I find my Airtricity account number?
  • I have not received a bill but a direct debit was taken out?
  • I closed my account but I am still receiving bills
  • I get my bills by post. How do I switch to eBilling?
  • I'm having problems logging in
  • What are my terms and conditions?


image image

Airtricity is a trading name of Airtricity Limited which is a member of the SSE Group. The Registered Office of Airtricity Limited is One Spencer Dock North Wall Quay Dublin 1 Ireland. Registered in the Republic of Ireland No. 317386.

image image

© Airtricity 2010 Copyright Notice

  • Privacy Policy
  • Terms of Use