Budget Plan - common questions
start here
The full list
- Why is my first bill not on Budget Plan?
- How much of each monthly payment am I actually using?
- How do I increase my monthly payments?
- How do I pay off an outstanding balance on my account?
- How are my monthly payments calculated?
- How do I know what my monthly payments will be?
- Why have my monthly bills been recalculated?
- How do I reduce my monthly payments?
- What happens if the amount of electricity I'm using changes?
