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Help Centre

  • Just Switched
  • Understanding Your Bill
  • Paying Your Bill
  • Meter Readings
  • Budget Plan
  • Online Services
  • Account Details
  • Moving House
  • Pay-as-you-go Prepayment meters
  • Smart Energy Monitor
  • Faults and Emergencies

Faults and Emergencies - common questions

  • I think I have a faulty meter. What should i do?
  • The street lights near my house have stopped working
  • What do I do if I have a power cut?
  • What do I do if I smell gas?
  • Is it safe to dig on my property?


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Airtricity is a trading name of Airtricity Limited which is a member of the SSE Group. The Registered Office of Airtricity Limited is Airtricity House, Ravenscourt Office Park, Sandyford, Dublin 18 Ireland. Registered in the Republic of Ireland No. 317386.

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