All Meter Readings topics

5 things you need to know about meter readings

Find out everything you need to know about meter readings: why they are important, when to do them and how to sign up for reminders.

  1. Meter readings help keep your bill accurate

    Your electricity and/or gas meter is read 4 times a year, so we rely on estimates outside of these times to calculate your bill. By submitting regular meter readings you can minimise these estimates and make sure you only pay for what you use.

    If you can’t send in a meter reading, don’t worry. We’ll use the estimates when needed, and will update these when we receive the quarterly readings from ESB Networks (for electricity) or Bord Gáis Networks (for gas).

  2. The best time to do it is just before you receive your bill

    Submitting a reading just before the end of your billing period minimises the number of days we need to estimate. We can accept readings up to 2 days before your bill is due, so the last few days may still appear as an estimated reading.

  3. We have free meter reading reminders

    You can get electricity and gas meter reading reminders by email or SMS (or both). Reminders are customised to your billing period, so they'll be sent a few days before your bill is due. To sign up for and manage your reminders, log in to My SSE Airtricity.

  4. They're really easy to do

    Check our Meter Reading Guide to find out how to read your electricity or gas meter.

  5. They're really easy to submit

    Once you have your reading there are two ways to submit it:

    Online

    Log in to My SSE Airtricity to submit electricity and gas readings and manage your reminders at any time.

    Phone

    These lines are automated and available 24 hours a day:

    • Electricity: Call ESB Networks on 1850 337 777 (Callsave) with your MRPN number
    • Gas: Call Bord Gáis Networks on 1850 427 732 (LoCall) with your GPRN number

    Note: It's important not to send us more than one reading on the same day, as this could cause your bill to be delayed.

Tip:

Check out the new My Airtricity – we’ve made it easier to manage your account online.

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