If you’re moving out you’ll need to:
- Contact our 'Moving Home' team by emailing firstname.lastname@example.org or calling 1850 81 22 20 (select 'Moving House' option), and
- Contact your landlord and let them know that they will need to contact us directly to take over the account.
To help, you can submit your landlord’s name and contact details when you close your account, but you still have to contact them as well.
This is your responsibility - if you don’t let your landlord know what to do, your old property may be disconnected and you might be liable for the charges.
Unfortunately for data protection reasons, you can’t transfer your Airtricity account to your landlord.