Our site uses cookies. Learn more about cookies and how to change your settings.
I consent to cookies being used - please don't show this again
  • Contact us
  • Republic of Ireland (Change?)
  • Register
  • Login

logo

  • At Home
  • For Business
  • Home
  • Products
    • Electricity only
    • Electricity and Gas
  • Energy Services
    • Gas Boiler Service
    • Gas Boiler Repair
    • Gas Boiler Replacement
  • My Airtricity
  • Help Centre
    • Just Switched
    • Understanding Your Bill
    • Paying Your Bill
    • Meter Readings
    • Budget Plan
    • Online Services
    • Account Details
    • Moving House
    • Pay-as-you-go Prepayment meters
    • Smart Energy Monitor
    • Faults and Emergencies
    • Help Centre Homepage
  • About Us
    • Smarter Energy
    • News and Events
    • Customer Charter and Codes of Practice
    • Careers
    • Educational Resources
    • Promotions
    • Contact Us
    • Utility Solutions
    • Energy Supply
    • Energy Generation
    • Customer Service
    • Community Fund
    • Media Centre
curve

Help Centre

  • Just Switched
  • Understanding Your Bill
  • Paying Your Bill
  • Meter Readings
  • Budget Plan
  • Online Services
  • Account Details
  • Moving House
  • Pay-as-you-go Prepayment meters
  • Smart Energy Monitor
  • Faults and Emergencies

Online Services - common questions

start here

  • New: My Airtricity now on your mobile

Registration and Login

  1. How do I register?
  2. Why should I register?
  3. How long does it take to process?
  4. I’m having trouble registering
  5. What if I’ve multiple properties under the one account?
  6. I'm having problems logging in
  7. I have forgotten my username/password

How to use My Airtricity

  1. How do I register for e-Billing?
  2. I’m an e-billing customer. Can I print my bill?
  3. How do I view my bill online?
  4. How do I change my email address?
  5. How do I find out my account number?
  6. What email address did I sign up with?

Mobile site and apps

  1. Why is my Airtricity iPhone app being upgraded?
  2. Can I still use the previous version of the iPhone app (v1.0)?
  3. Is there any difference between the desktop and mobile versions of My Airtricity?
  4. How do I access the old version of the website from my phone?
  5. How do I access the mobile site or download the apps?
  6. What smartphones are supported?
  7. Troubleshooting for Blackberry users


image image

Airtricity is a trading name of Airtricity Limited which is a member of the SSE Group. The Registered Office of Airtricity Limited is Airtricity House, Ravenscourt Office Park, Sandyford, Dublin 18 Ireland. Registered in the Republic of Ireland No. 317386.

image image

© Airtricity 2013 Copyright Notice

  • Privacy Policy
  • Terms of Use