Paying Your Bill - common questions
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Paying by direct debit
- How do I set up a direct debit?
- When will my direct debit come out of my account?
- How do I change my direct debit details?
- Can I change the timing of my direct debit if it doesn't suit me?
- Do I get my bill before my direct debit is taken from my account?
- Can I temporarily suspend my direct debit?
- How do I cancel my direct debit?
- I have not received a bill but a direct debit was taken out?
- I don't want to pay by direct debit. What are the alternatives?
- I don’t have enough in my account to cover my direct debit. What can I do?
