Paying Your Bill - common questions
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Paying by direct debit
- How do I set up a direct debit?
- When will my direct debit come out of my account?
- How do I change my direct debit details?
- Can I change the timing of my direct debit if it doesn't suit me?
- Do I get my bill before my direct debit is taken from my account?
- Can I temporarily suspend my direct debit?
- How do I cancel my direct debit?
- I have not received a bill but a direct debit was taken out?
- I don't want to pay by direct debit. What are the alternatives?
- I don’t have enough in my account to cover my direct debit. What can I do?
Other payment options
- Can I pay online?
- How do I set up a standing order to Airtricity?
- Can I pay in the post office?
- Can I pay in the credit union?
- How do I pay by cheque?
- How do I order a SmarterEnergy card?
- I lost my SmarterEnergy card. How do I get a new one?
- My name is spelt incorrectly on my SmarterEnergy card
- Does Airtricity offer pre-paid meters?
- What happens to my prices if I change my payment and/or billing method?
