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Help Centre

  • Just Switched
  • Understanding Your Bill
  • Paying Your Bill
  • Meter Readings
  • Budget Plan
  • Online Services
  • Account Details
  • Moving House
  • Pay-as-you-go Prepayment meters
  • Smart Energy Monitor
  • Faults and Emergencies

Smart Energy Monitor - common questions

  • How do I install the monitor?
  • What happens to the data if I unplug the energy monitor?
  • How do I change the cost per kWh on my monitor?
  • How do I analyse my energy data?
  • What should I do if my monitor stops working?
  • Troubleshooting - What to do if something is wrong with your monitor
  • Customer Notice


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Airtricity is a trading name of Airtricity Limited which is a member of the SSE Group. The Registered Office of Airtricity Limited is Airtricity House, Ravenscourt Office Park, Sandyford, Dublin 18 Ireland. Registered in the Republic of Ireland No. 317386.

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