Credit Controller/Accounts Administrator

The role of Credit Controller / Accounts Administrator is ideal for a proactive individual with excellent communication skills and a professional telephone manner. You will be reporting to the Credit Manager, but you must also be efficient and capable of working on your own initiative with a proactive multi-tasking approach.

The role is varied and challenging and incorporates a variety of tasks that offer plenty of diversity and opportunity to develop a variety of skill sets.

Duties:

• Ensure that collection policies are applied consistently across all areas of the Credit Control function, in order to maximise debt recovery results
  
• To work towards set targets as part of a team using established guidelines, procedures and process driven methodology
  
• Collect outstanding payments from both single and multi-site customers by telephone and correspondence using a customer-focussed approach
  
• Ensuring that invoices are paid in accordance with payment terms and that queries are resolved efficiently, through the development of effective working relationships with both internal and external customers
  
• To prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction.

Skills:

• The successful applicant will be organised, have exceptional attention to detail, be quality-focused and passionate about delivering service excellence at all times.
  
• Ability to demonstrate strong planning and organisational skills together with the ability to use own initiative, persuasion and commercial awareness
  
• A proactive approach to implementing and suggesting more efficient methods of Credit Control whilst maintaining a team ethic is highly desirable
  
• Excellent analytical and reconciliation skills essential
  
• Excellent English
  
• High Proficiency in Microsoft Excel
  
• Whilst no formal qualifications are required, experience in target led Credit Control or previous Customer Service experience, especially difficult calls and customer handling is preferable

Interest applicants, please forward covering letter and curriculum vitae to HR Department, Airtricity Holdings Ltd, Ravenscourt Office Park, Sandyford, Dublin 18 no later than Friday, 09th May or email careers@airtricity.com