Customer Service
Contact our Customer Service Team
if you want more information.

Open Monday to Friday
9:00 am to 5:30 pm
t: 1850 81 22 20

Why are my Budget Plan monthly payments recalculated?

We base your monthly payments on your most recent consumption, your previous year's consumption and energy prices. Sometimes these change so we regularly review your monthly payment amounts to prevent debts or large credits building up on your account.

We always recommend that you submit regular meter readings. This will help us keep track of your actual consumption and ensure you only pay for the electricity you use.

We will always contact you before making any changes to your monthly payment amounts.