Contact Us

How can we help you? To ensure we answer your question as quickly as possible select from one of the following:

Details on how to switch online and contact details for our dedicated switching team.
Business Online
Details on your online account.

Moving Premises
What to do when you move.

Problem with your Bill?
Advice on bills, our charges and how your bill is calculated

Meter Reads
How to read your meter and how to submit a meter read

Customer Service
General queries and information on your account.

Corporate Contact Details
Corporate contact information including Careers, Marketing, Office Locations and General Contact Details
Public Lighting
Information on what to do if you notice a problem with a street light in your area

Full details on our complaints process and how to submit a complaint