How do I read my meter?

See Meter Reading Guide

How do I submit a meter reading?

Firstly follow our Meter Reading Guide to find out how to accurately read your meter.

Then simply use MyAirtricity's submit meter read page to submit your meter read.

Alternatively phone 1850 33 77 77 to submit a read.

Why are regular meter reads important?

The more actual meter readings we have on your account the more accurate both your billing and any future estimates will be. We always recommend that you submit regular meter readings. This way you only pay for the electricity you use and you avoid building up debt.

Knowing accurately how much you use will help you to understand your consumption patterns and control your usage.

Who reads my meter?

Your meter will continue to be read by ESB Networks up to 4 times a year. ESB Networks read all meters – no matter who your supplier is. You can also read and submit a meter read as often as you like.

What do I do if I think my meter is faulty?

Faults rarely happen, but if you think there might be a problem with your meter, there are some checks you can do.

Check your consumption over a 7 day period - take daily meter reads to see if the daily consumption is consistent.

Turn everything electrical off then check your meter to see if this makes a difference. One by one turn everything back on. This will help you identify if you have a faulty electrical device/appliance.

If your meter still appears to be faulty please contact us. We may carry out a 'standard load test' on your meter, or install a 'check meter' next to your own meter. A charge may apply for the tests if no fault can be found.

How do I know what type of meter I have?

See Meter Reading Guide

How do I find my meter number?

See Meter Reading Guide