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I’m having trouble registering. What should I do?

If you’re having trouble registering for My SSE Airtricity you should:

  • Check your email address – make sure to try your work and/or personal email if you’re not sure which one you used
  • Check your phone number – try your landline and/or mobile
  • Check your SSE Airtricity account number against your Welcome Letter

If you’ve tried everything and are still having problems, just contact our Customer Service team and we’ll help you register.

Tip:

Want to know how your switch to Airtricity is going? Find out the steps involved and when to contact us.

Learn more about the switching process

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