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Help Centre

  • Just Switched
  • Understanding Your Bill
  • Paying your Bill
  • Budget Plan
  • Meter Readings
  • 'Pay As You Go' KeyPad meter
  • Online Services
  • Account Details
  • Moving House
  • Faults and Emergencies

'Pay As You Go' KeyPad meter - common questions

  • I still have credit on my KeyPad meter. Will this roll over to Airtricity?
  • What's the difference between 24H, Economy7 and Powershift?
  • How do I top-up my KeyPad meter?
  • What do I do if I lose my PowerCode before keying it into my meter?
  • What happens if I run out of credit?
  • What do I do if my KeyPad card gets lost or stolen?
  • Why did I get a longer PowerCode than normal?


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Airtricity is a trading name of Airtricity Energy Supply (Northern Ireland) Limited which is a member of the SSE Group. The Registered Office of Airtricity Energy Supply (Northern Ireland) Limited is 83-85 Great Victoria Street Belfast Northern Ireland BT2 7AF Registered in Northern Ireland No. NI041956.

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