If you receive bills

You can make full or top-up payments using any of the following payment options:

  1. Online Payments

    You can now make payments through our SSE Airtricity online payment facility. You'll need the following to hand:

    • My SSE Airtricity login (or SSE Airtricity account number if you're not registered)
    • Credit or debit card
    • Valid email address
  2. Through your bank

    • Direct debit (to set up a direct debit contact our Customer Service team on 0345 601 9093)
    • Standing order (you can set up a weekly, fortnightly or monthly standing order to pay a regular amount off your bill)
    • Online transfer
    • Phone banking

    Our banking details - Electricity customers

    Make sure to use your 6 or 7 digit SSE Airtricity account number as the bank reference. Without this reference, your payments won’t be credited to your account.

    Bank: Ulster Bank
    Account name: SSE Airtricity Energy Supply (NI) Ltd.
    Sort code: 98-00-60
    Account Number: 51565133

    Important:  if you make a payment up to 6 working days before your next bill is due to be paid, your direct debit amount will be reduced accordingly. After that, we'll carry the payment over to your next bill, so you'll have less to pay next time.

    Our banking details - SSE Airtricity Gas customers

    If you're an SSE Airtricity Gas customer (formerly known as Phoenix Gas), you can find the relevant bank details on the SSE Airtricity Gas website.

  3. Cheque

    Please make cheques payable to Airtricity Energy Supply (NI) Ltd and print your 6 or 7 digit SSE Airtricity account number on the back of your cheque. Without this reference, your payments may not be credited to your account, so be sure to include it.

    You can post all cheques to:

    SSE Airtricity Energy Supply (NI) Ltd

    2nd Floor 83-85 Great Victoria Street

    Belfast

    BT2 7AF

    Northern Ireland.

  4. By phone

    Call our Customer Service team on 0345 601 9093 to make a payment by debit or credit card*. (Monday to Friday, 8:00am - 8:00pm)

If you have a KeyPad meter

You can top up your KeyPad meter through the following options:

  1. Online through sseairtricity.com (debit cards only)

    You can purchase a top up online through sseairtricity.com and have the power code emailed to you instantly.

  2. Paypoint outlets

    Go to any approved PayPoint payment outlet in Northern Ireland.

  3. Payzone outlets

    Go to any approved PayZone payment outlet in Northern Ireland.

  4. By phone

    Call our Customer Service team on 0345 601 9093 to buy a top up by debit or credit card*. (Monday to Friday, 8:00am - 8:00pm)

    *Charges

    For all Visa credit and Mastercard transactions made by phone, a payment processing fee of £5 (inc of VAT) applies.

    Cash payments

    NEVER send cash payments in the post.

 

Tip:

Check out the new My Airtricity – we’ve made it easier to manage your account online.

Log in to My Airtricity

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