If you receive bills

You can make full or top-up payments using any of the following payment options:

1. Online Payments

   You can now make payments through our Airtricity online payment facility. You'll need the following to hand:

   • My Airtricity login (or Airtricity account number if you're not registered)
   • Credit or debit card
   • Valid email address

2. Through your bank

   • Direct debit (to set up a direct debit contact our Customer Service team on 0845 601 9093)
   • Standing order (you can set up a weekly, fortnightly or monthly standing order to pay a regular amount off your bill)
   • Online transfer
   • Phone banking

   Our banking details - Electricity customers

   Make sure to use your 6 or 7 digit Airtricity account number as the bank reference. Without this reference, your payments won’t be credited to your account.

   Bank: Ulster Bank
   Account name: Airtricity Energy Supply (NI) Ltd.
   Sort code: 98-00-60
   Account Number: 51565133

   Important:  if you make a payment up to 6 working days before your next bill is due to be paid, your direct debit amount will be reduced accordingly. After that, we'll carry the payment over to your next bill, so you'll have less to pay next time.

   Our banking details - Airtricity Gas customers

   If you're an Airtricity Gas customer (formerly known as Phoenix Gas), you can find the relevant bank details on the Airtricity Gas website.

3. Cheque

   Please make cheques payable to Airtricity Energy Supply (NI) Ltd and print your 6 or 7 digit Airtricity account number on the back of your cheque. Without this reference, your payments may not be credited to your account, so be sure to include it.

   You can post all cheques to:

   Airtricity Energy Supply (NI) Ltd

   2nd Floor 83-85 Great Victoria Street

   Belfast

   BT2 7AF

   Northern Ireland.

4. By phone

   Call our Customer Service team on 0845 601 9093 to make a payment by debit or credit card*. (Monday to Friday, 8:00am - 8:00pm)

If you have a KeyPad meter

You can top up your KeyPad meter through the following options:

1. Online through Airtricity.com (debit cards only)

   You can purchase a top up online through Airtricity.com and have the power code emailed to you instantly.

2. Paypoint outlets

   Go to any approved PayPoint payment outlet in Northern Ireland.

3. Payzone outlets

   Go to any approved PayZone payment outlet in Northern Ireland.

4. By phone

   Call our Customer Service team on 0845 601 9093 to buy a top up by debit or credit card*. (Monday to Friday, 8:00am - 8:00pm)

*Charges

For all Visa credit and Mastercard transactions made by phone, a payment processing fee of £5 (inc of VAT) applies.

Cash payments

NEVER send cash payments in the post.