All Understanding Your Bill topics

I have a charge on my bill I don't understand

If you see a charge on your bill that you don’t recognise, it will most likely be related to servicing or maintenance such as:

  • Reconnecting or disconnecting your meter
  • Special meter-read request
  • Locking your meter
  • Changing your meter type

These fees are charged by NIE Transmission and Distribution. Find full details on what other charges you might be billed for.

Tip:

Moving house? Save time and ensure it goes smoothly by doing it online

Learn more about moving house

Contact Us?