All Understanding Your Bill topics

How do the rates work?

Your rates vary depending on what type of meter you have, when you signed up to SSE Airtricity and your payment and billing methods. The easiest way to see what your current rates are is to check the ‘Rate’ column on your bill. You can do this online through My SSE Airtricity.

Types of rates

There are three types of electricity rates:

  • 24hr rate: You pay a single unit rate for electricity no matter what time of day it is.
  • Day rate: This applies only if you have a Day/Night (or Economy 7) meter. Day-rate hours are 8:00am – 1:00am in the winter and 9:00am – 2:00am in the summer.
  • Night rate: This applies if you have a Day/Night (or Economy 7) meter, and/or a night storage heater. Night-rate hours are 1:00am – 8:00am in the winter and 2:00am – 9:00am in the summer.

Things that affect your rates and discounts

Your rates can vary based on the following:

When you signed up to SSE Airtricity

You may benefit from at a special introductory rate depending on when you signed up and which package you chose. After this you will automatically be switched over to our standard rates.

How you receive your bill

Customers signed up eBilling get a discount for choosing not to receive bills by post. You can sign up to eBilling anytime online through My SSE Airtricity.

How you pay your bill

Customers who pay through direct debit receive a discount. This discount isn’t affected if you use any of our other payment methods to make ‘top-up’ or extra payments. To switch to direct debit, just call our Customer Service team on 0845 601 9093 with your SSE Airtricity account number and bank details.

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