Disconnection and reconnection charges
| Description | Explanation | Cost (ex-VAT) |
| De-energisation fee (non-payment) | Disconnection due to non-payment | £66.00 |
| De-energisation fee (other than non-payment) | All other disconnections | £66.00 |
| Re-energisation fee (non-payment) | Reconnection where property was disconnected due to non-payment | £66.00 |
| Re-energisation fee (other than non-payment) | All other reconnections | £109.00 |
Electricity meter and service charges
| Description | Explanation | Cost (ex-VAT) |
| Meter exchange charge | Cost of changing your meter type e.g., from Standard to Economy 7. This doesn't apply the first time you change your meter type. | £323.00 |
| Test meter accuracy | Charged only if you requested it and no problems are found with your meter | £75.00 |
| Investigate physical metering | Includes meter faults, damage and other problems. Charged only if you requested it and no problems are found. | £75.00 |
| Special reading | If you request a technician to read your meter i.e., in the instance you're unable to read it | £37.50 |
| Special reading (dispute) | If you dispute a meter reading and request a technician to come and read your meter. You will only be charged if no problem with the original reading can be found. | £56.50 |
Additional Details
Find out more about connection, metering and service charges from Northern Ireland Electricity (NIE), which owns and operates the electricity transmission and distribution network.
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